Yearly Archives: 2019

It Will Take a Village to Make the Security Industry Cyber Secure

Posted on October 7, 2019 in Around the Web ,Change Management ,Q360 by

When it comes to who is responsible for the security industry’s cyber security preparation, the correct answer is everyone: manufacturers, security integrators and dealers, consultants and end users.   In Gordon Ramsay’s latest reality TV show, “24 Hours to Hell and Back,” chef Ramsay and his team pick a failing restaurant and, over the course of 24 hours, use a combination of training, physical changes and tough love in an attempt to get them back on track and save them from themselves. The theme of […]

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Metrics and KPIs Should Drive the Right Behavior

Posted on July 8, 2019 in Blog ,Business Process Improvement ,Industry Discussion by

First, you have to determine, the performance or the behavior you want. Only then can you determine how to measure that performance. This week, Brad Dempsey and Brad Malone, or as we like to call them, The Brad Show, discusses what kind of KPIs integrators should track, and how to use those KPIs to manage accountability. If we look at the typical integration project, the two worst metrics are also the most commonly tracked –  Are you on time and on budget? This is a […]

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Will Your Integration Business Survive Corporate Adolescence?

Posted on July 2, 2019 in Achieve Business Growth ,Around the Web ,Change Management by

Without even defining corporate adolescence, you can figure out what it means. Corporate adolescence is a term Navigate likes to use to describe that awkward stage in a company’s life when they are no longer small—but not yet large.  You have some of the characteristics of each but are not quite one or the other.  And it’s downright uncomfortable. Almost everyone survives human adolescence (somehow).  Unfortunately, the mortality rate for companies is somewhat higher: some don’t.  But the odds of corporate survival go up dramatically […]

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Avoid the Pitfalls of Business Process Improvement Initiatives

Posted on May 14, 2019 in Blog by

The business of improving your business is serious business.  How many times have you or someone on your team tinkered with a process and achieved a less than desired result?  Perhaps it wasn’t adopted, or only partially adopted by a few on the team.  Or worse, it had adverse results on other areas of the business.  In today’s world of commerce you need to be nimble and constantly thinking about how you can improve; either making things more efficient or creating a better customer experience.  Change is […]

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NSCA: We Are Under Attack By Proposed Legislation and You Must Act

Posted on February 25, 2019 in Around the Web ,Change Management by

A cluster of regulatory legislation that could negatively affect the integration business is on the docket. During its annual NSCA Member Meeting at the 2019 Business & Leadership Conference, the trade organization will ask integrators to step up. This is not a drill, says NSCA executive director Chuck Wilson. In 2019, there are several licensure bills and regulatory legislation in multiple key states poised to negatively affect integration firms’ businesses. The trade organization is fighting tirelessly, but during the annual NSCA Member Meeting at the 21st annual […]

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Managing Growth

Posted on January 21, 2019 in Change Management ,Industry Discussion by

In the face of increasing complexity, managing growth is a top priority for systems integrators The systems integration industry has become increasingly complex. Twenty years ago you didn’t have to focus on business processes in order to be successful, but you do today. “We have evolved beyond the days of three guys in a van,” says Brad Malone. “But the AV industry is full of integrators that started out this way.” Successful integrators are adapting to this new reality, but managing growth is not always […]

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Solutions360 Software Helps Integrators On-Boarding Acquisitions

Posted on July 23, 2018 in Achieve Business Growth ,Blog ,Solutions360 by

After an acquisition is made, the hard work begins. It’s no secret that mergers and acquisitions are rampant in the AV industry, and the pace of consolidation shows no signs of slowing down. As a result of acquisition, many of Solutions360’s customers are either experiencing or getting ready for explosive growth. Q360 software has been a great tool to help integrators gain command and control of both operations and accounting, smoothing out the bumps of on-boarding a new organization. Brad Dempsey  and  John Graham recently sat […]

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