Yearly Archives: 2020

Project-Based Financial Concepts for Integrators

Posted on June 22, 2020 in Improve Financial Management ,Increase Project Profitability ,Industry Discussion ,Solutions360 by

Recently, our CEO, Brad Dempsey, joined Brad Malone on the Navigator podcast. This episode is part of Navigate Academy Module 4 Project-Based Financial Concepts In terms of maturity, Solutions360 sees a wide range of integration companies. “We see the complete gamut of maturity,” says Dempsey. “It really runs from lifestyle businesses – small businesses started by somebody who had a passion or a skill with an opportunity to do something – all the way up to very professional companies that are even ISO certified.” “If […]

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Make Your Scope of Work Statements Stand Out

Posted on June 1, 2020 in Around the Web ,Business Process Improvement ,Industry Discussion by

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during the proposal phase of the project — initiated as part of the sales cycle — and is included within the more comprehensive scope of work document. There are really two types of scope of work statements, each serving a different purpose in clarifying the scope […]

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Best Practices for AV Sales People

Posted on January 20, 2020 in Around the Web ,Industry Discussion by

I’d like to describe some of the best AV sales people I’ve seen, from some of the best companies I’ve worked with. By Brad Malone, Navigate Management Consulting Most the integration companies I’ve worked with employ a range of sales strategies and styles. But in general, AV sales people take two basic approaches: the short-term sale (hunter), versus long-term relationship building (farmer). Both approaches can be effective in generating significant revenue. I’ve noticed, though, that the short-term sales person seems to have to work a […]

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A Focus on Quality Will Impact Success in Your Integration Business

Posted on December 2, 2019 in Blog ,Improve Profitability ,Increase Project Profitability by

There are four ways to measure work in your integration business Quantity First are measures of output, starting with Quantity: how much work was produced.  You can usually identify and report the number of units, pounds, or other output measures, no matter what kind of work it is:  So many bricks laid, so many bags of pretzels shipped, so many ounces of gold mined.  Managers generally seek to increase Quantity. Quality The second output measure is Quality:  how good is the work produced? Were all the […]

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Who Owns the Estimating Process – Sales or Operations?

Posted on November 25, 2019 in Blog ,Business Process Improvement ,Q360 by

Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should be responsible for the estimate. “This is a conversation I always have with customers during implementation,” Indawala reports. In terms of process management, who should be creating the estimate, and who should be creating the engineered solution? “We often see sales reps that have experience […]

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Forecasting for Successful Project Management

Posted on September 9, 2019 in Blog ,Business Process Improvement ,Improve Profitability ,Q360 by

How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. One of the first things you need to do before you’re worried about who’s doing what, is establish the timeline of the project. “When do I need the different kinds of labor at a much higher level? Not necessarily down to the week, but understand how many of […]

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Video Demo 4 – Q360 Simplifies Project Change Orders

Posted on December 24, 2018 in Blog ,Improve Financial Management ,Solutions360 by

There’s no such thing as an AV project with a change order, right? In this edition of Clear Talk, we continue with the topic of project management. A big part of project management is focusing on the equipment, material, and all the inevitable change orders for a project. The industry has always struggled with how to best manage change orders. How to keep track of them, what changes are happening, when they are happening, who is making them and the reasons for the changes. Q360 […]

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