Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And … Read More
project closure
The Project Closure Process
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with many systems integration companies, … Read More
