Yearly Archives: 2020

Communicate Assumptions and Risks to Create Common Sense

Posted on August 24, 2020 in Business Process Improvement ,Industry Discussion ,Q360 by

Common sense is when everybody around me agrees with my perception of reality, without my having to tell them. Working on hundreds of projects and training thousands of project managers, I’ve often wondered why so few people around me have common sense. Many times I’ve discovered their lack of common sense three-quarters of the way through a project, which is a little late. I mean, they’re intelligent, hard-working, and committed to delivering a quality product and/or service, but sometimes they just don’t seem to think […]

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What A Comprehensive Scope of Work Document Looks Like

Posted on July 6, 2020 in Blog by

Here is an outline of the major components of a comprehensive scope of work document In our recent blog post, Make Your Scope of Work Statements Stand Out, we talk about how good scope of work statements help establish boundaries and responsibilities. Today, Brad Malone, of Navigate Management Consulting, continues this discussion, describing what your scope of work documents should look like. I have heard many terms used to describe the contractual aspects of an audiovisual integration project: bill of materials (BOM), scope of work […]

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Project-Based Financial Concepts for Integrators

Posted on June 22, 2020 in Improve Financial Management ,Increase Project Profitability ,Industry Discussion ,Solutions360 by

Recently, our CEO, Brad Dempsey, joined Brad Malone on the Navigator podcast. This episode is part of Navigate Academy Module 4 Project-Based Financial Concepts In terms of maturity, Solutions360 sees a wide range of integration companies. “We see the complete gamut of maturity,” says Dempsey. “It really runs from lifestyle businesses – small businesses started by somebody who had a passion or a skill with an opportunity to do something – all the way up to very professional companies that are even ISO certified.” “If […]

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Make Your Scope of Work Statements Stand Out

Posted on June 1, 2020 in Around the Web ,Business Process Improvement ,Industry Discussion by

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during the proposal phase of the project — initiated as part of the sales cycle — and is included within the more comprehensive scope of work document. There are really two types of scope of work statements, each serving a different purpose in clarifying the scope […]

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Better Processes Equals Better Projects

Posted on May 19, 2020 in Blog ,Business Process Improvement by

When was the last time your integration business focused on process improvement? Process management is an exercise in efficiency – it is all about doing the correct things while minimizing waste. There are a lot of programs out there that address process standardization and improvement in more words than I’ll use — programs such as Lean, Six Sigma, Business Process Engineering, SIPOC (Supplier, Input, Process, Output, Customer), and so on. More study on any of these topics will certainly yield positive benefits, especially at an integration […]

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Change Management Best Practices for Integrators

Posted on April 20, 2020 in Blog ,Change Management ,Q360 by

Communication is the key to successful change management Managing change is one of the big issues Solutions360 addresses with integrators, because change is not easy. And this topic has become even more important during these unprecedented times. Today, our CEO, Brad Dempsey is joined by Brad Malone, from Navigate Management Consulting to discuss how both organizations help integrators implement change. What are some of the critical success factors for change? “Change really has to come from the top down, from ownership,” Dempsey reports. “I think […]

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Resource Management – Getting What You Need from Workers

Posted on April 14, 2020 in Around the Web ,Blog by

What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives that our people can meet? How do we motivate and incentivize people to meet those objectives? How do we set up clear and definable metrics? There are three steps: 1. Alignment Establish and communicate to our people the organization’s vision and mission. This allows employees […]

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