Yearly Archives: 2021

The Myth of the Perfect Project Estimate

Posted on March 30, 2021 in Business Process Improvement ,Improve Profitability ,Industry Discussion by

Is it better for a project estimate to be precise or accurate? It’s my experience, over hundreds of AV integration projects and hundreds more in numerous industries, that most people believe a precise estimate is more accurate — and that most of the time, “precise” and “accurate” are considered synonymous. So let’s look at the science of estimation and dispel some myths and confusion about what makes a ‘perfect project estimate.’ First, let’s define some terms: Precision typically means a degree of reproducibility or exactness; […]

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Are You Living Your Values and Ethics?

Posted on March 22, 2021 in Blog ,Industry Discussion by

Culture can be difficult to define, but it embodies who we are as a company. Welcome to another episode of Clear Talk. Today, our CEO, Brad Dempsey, is joined by Brad Malone from Navigate Management Consulting, to discuss how culture is the soul of your integration company. If you take a fish out of water, culture is the water it didn’t know it was swimming in – and it is the water that we are all swimming in when we’re in a company. It’s important to […]

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Women in Project Management

Posted on March 8, 2021 in Increase Project Profitability ,Industry Discussion ,Solutions360 by

Is the Systems Integration industry ready to fully acknowledge the value of women in the project management role and support their growth?   By Brad Malone, Managing Partner at Navigate Management Consulting I hope so, because whether the job is filled by women or men, it’s time to shift the paradigm of Project Manager from a through-the-ranks, glorified technical lead (someone who heroically gets the system up and running) – to a proactive, communications-centric facilitator (someone who manages the client’s expectations, coordinates the multiple functions […]

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Should Integrators Reward Value or Effort?

Posted on February 22, 2021 in Around the Web ,Blog by

I find that people are often rewarded by how busy they are, rather than how productive they are. I was recently working with a company and the president said, “I want people who put in lots of effort.” I asked him to define that. “I want them working from seven in the morning until ten at night,” he said. I asked him whether he would know if they accomplished anything valuable. “Well,” he replied, “At least I’d know they were busy giving the effort.” Given […]

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What Happens When the Project Estimate Doesn’t Match Reality?

Posted on February 3, 2021 in Blog ,Improve Financial Management ,Increase Project Profitability ,Solutions360 by

There is widespread belief in the integration industry, that the most important measure for a project manager is to be ‘on time and on budget,’ and that a good project manager will make it so. But this assumes that the estimate is accurate. Is this a familiar conversation in your integration business? “Well, our estimates have to be good.” “Why?” “Because we always hit them.” This would be all right in a world with perfect estimates, but what happens when the project estimate doesn’t match […]

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Understand the Power of Variable Costs

Posted on January 11, 2021 in Around the Web ,Blog by

  Integrators that understand the power of variable costs know that every dollar saved goes directly to profits. This is Part 1 in our new blog series from Joel Harris, which explains the power of variable costs for your integration business. More than 20 years ago, I discovered the hidden profit enhancement found in focusing on reducing overhead costs, and on making certain that direct costs were truly variable costs. My company had acquired a failed roll-up with a national footprint, with great customers and […]

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The Time Billing Paradox

Posted on January 4, 2021 in Blog ,Improve Financial Management ,Increase Project Profitability ,Solutions360 by

What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have when they hear the two scary words – time tracking. This is one of the biggest hornet’s nests Solutions360 deals with during an ERP implementation. One of the main issues is that people feel micromanaged when they must be responsible for tracking their time. It […]

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