Yearly Archives: 2020

Does Everyone Understand the Purpose of Your Processes?

Posted on December 14, 2020 in Business Process Improvement ,Industry Discussion ,Q360 by

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies document and improve their processes incrementally — in a nonjudgmental fashion — attempting to remove waste, variation, or steps that don’t add value. They don’t throw everything away and start over, blaming everyone who was ever involved in creating the process. That would be a […]

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Building Accountability in Your Integration Business

Posted on November 30, 2020 in Business Process Improvement ,Industry Discussion by

Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad Dempsey, CEO of Solutions 360. Project accountability means that we all have our roles, and our responsibilities. In previous sessions we discussed the importance of telling the truth early and throughout a project lifecycle. And we have also talked about managing the inevitable change that happens during a project. It takes a village to raise a child, and it […]

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Make Your Integration Business Stronger During Ups and Downs

Posted on November 23, 2020 in Around the Web ,Blog by

There is no such thing as perfect, but that doesn’t mean you shouldn’t strive for incremental improvements. That’s what continuous improvement is all about.  It’s understanding that there is always room to better a process or structure and taking defined steps to recognize where improvements can be made and implementing and measuring these changes. The good news? Though these changes might be incremental, the financial gains can be massive. As the name ‘continuous improvement’ indicates, this is done on a recurring basis. Continuous improvement is […]

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3 Ways Integrators Can Build Quality into Projects

Posted on November 16, 2020 in Increase Project Profitability ,Solutions360 by

Navigate has worked with hundreds of AV and Systems Integration companies, and one thing that continues to amaze us is the difference in process maturity between companies – and the results. There are several areas where you can distinguish mature and immature companies – especially in their approach to first-time quality. Based on years of observation, here are three ways Navigate sees successful integrators build quality into projects and their processes. Identify and Manage the Costs of Quality  What are the Costs of Conformance (costs […]

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Strategic Planning Pitfalls to Avoid

Posted on November 2, 2020 in Achieve Business Growth ,Blog ,Solutions360 by

Tis the season! No, not the holiday season, although that will soon be here! For business owners and leaders, it’s time to reflect on the past year, examine the competitive landscape, explore possible initiatives and set goals. A good strategic planning process will help you: Align company goals with your company mission and vision, Define steps to achieve these goals, Assign responsibility and timelines, Track progress toward this year’s goals but also take steps to achieve your three to five-year goals. Strategic Planning can be a powerful […]

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The Power of Forecasting for Your Integration Business

Posted on August 17, 2020 in Blog ,Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by

Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what we talk about today, is how do we get those immature companies to emulate what the mature companies, the successful ones that we work with, are doing. “When you look at a mature integration company, they really value the whole concept of the power of […]

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5 Actions Productive People Take That Most People Don’t

Posted on August 4, 2020 in Around the Web ,Blog by

If you want to reach your goals, surround yourself with productive people. It will only be a matter of time before their good habits rub off on you. Two and a half years ago, I made a decision that would change the trajectory of my career: I challenged myself to get to know one new person a week who was doing something I thought was cool. This decision alone was worth its weight in silver. What turned it to gold, however, was asking a few […]

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