Yearly Archives: 2020

4 Mistakes That Are Hurting Your XaaS Sales Approach

Posted on June 29, 2020 in Around the Web ,Blog by

Changing the Way You Sell HaaS and Financing Ultimately, adopting an As-A-Service or subscription model will change your business for the better, but there is more to making the change than building out the offering. Once you are ready to get started, implementing HaaS requires a change to your sales team selling method. In Part 1 of this discussion, we focused on best practices for implementing HaaS in your integration business. Without a doubt, adjusting your sales tools and approach is not always easy. Just […]

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5 Tips for Retaining Top Technicians

Posted on June 15, 2020 in Around the Web ,Blog by

Solutions360 often talks with integrators about the challenges of finding and retaining top technicians. In 2019, CompTIA research reported the unemployment rate for IT talent at 1.3%, which supports what a time-consuming and expensive task it can be to find outstanding employees. And when you finally come across someone who can do their job well, you will want them to stay with your integration business for as long as possible. Retaining talent is not always straightforward, and often means that you must play the part […]

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Labor Burden Is a Crucial Concept for Running a Profitable Integration Business

Posted on June 8, 2020 in Business Process Improvement ,Improve Profitability ,Q360 by

If you hear the term “Labor Burden” and you want to glaze over a bit, don’t Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers, etc.), may just change your business. Labor burden is a crucial concept in running a profitable company.  It helps managers understand the true costs and resulting profitability of people, projects and departments.  It helps to determine how you should be pricing your labor, and when to hire more when needed. […]

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Make Your Scope of Work Statements Stand Out

Posted on June 1, 2020 in Around the Web ,Business Process Improvement ,Industry Discussion by

Good Scope of Work Statements Establish Boundaries and Responsibilities A well-defined and communicated scope statement is one of the primary methods of managing a client’s often-changing expectations of what they will ultimately receive from a project. This is developed during the proposal phase of the project — initiated as part of the sales cycle — and is included within the more comprehensive scope of work document. There are really two types of scope of work statements, each serving a different purpose in clarifying the scope […]

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4 Tips for Implementing HaaS and Financing in Your Integration Business

Posted on May 25, 2020 in Change Management ,Improve Financial Management ,Q360 by

It is time for integrators to embrace change. Being in the tech industry, you are already well aware of the need to keep up with the pace of change. One way technology providers are helping their customers keep up with all the new technology offerings is by getting them on a regular consumption model. Tech buyers want subscription-based technology and the hardware you sell is no different. By now, chances are you are considering how to build your Hardware-as-a-Service offering, or you are already up […]

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Don’t Be a Cash-Blind Owner Part 3: Cash Burn Rate

Posted on May 11, 2020 in Around the Web ,Blog by

This is the final installment in our blog series about cash flow management, and cash-blind owners. What are cash-blind owners, you wonder? Simply put, they are integration firm owners who are completely oblivious to the monthly cash flow activity of their business. To determine whether you fall into this category, you can ask yourself whether you know the answers to these three questions: Do you know your company’s days sales outstanding (DSO)? Do you watch your company’s sources & uses(S&U) of cash? Do you know your monthly […]

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Change Management Best Practices for Integrators

Posted on April 20, 2020 in Blog ,Change Management ,Q360 by

Communication is the key to successful change management Managing change is one of the big issues Solutions360 addresses with integrators, because change is not easy. And this topic has become even more important during these unprecedented times. Today, our CEO, Brad Dempsey is joined by Brad Malone, from Navigate Management Consulting to discuss how both organizations help integrators implement change. What are some of the critical success factors for change? “Change really has to come from the top down, from ownership,” Dempsey reports. “I think […]

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