Yearly Archives: 2019

Who Owns the Estimating Process – Sales or Operations?

Posted on November 25, 2019 in Blog ,Business Process Improvement ,Q360 by

Who should be responsible for the estimating process? One of the issues that Solutions360 often addresses with customers is the estimating process. Today, our own Tofiq Indawala, is joined by Steve Riley, of Navigate Management Consulting, to discuss who should be responsible for the estimate. “This is a conversation I always have with customers during implementation,” Indawala reports. In terms of process management, who should be creating the estimate, and who should be creating the engineered solution? “We often see sales reps that have experience […]

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Yes, Your Customers Want AV-as-a-Service!

Posted on November 11, 2019 in Achieve Business Growth ,Blog ,Solutions360 by

We have been talking a lot lately about the benefits of embracing the AV-as-a-Service business model. But, this is not a new concept, it is just fairly new to the AV space. “Customers are already consuming other technology that way, because it’s being sold like that by vendors in other technology verticals,” says Chad Sowers, Director of Business Development for GreatAmerica Financial Services. “Now, customers are starting to expect the same from AV, and that’s where GreatAmerica comes in. We can essentially be your bank […]

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Why Integrators Should Pivot to a Managed Services Provider Business Model

Posted on October 28, 2019 in Blog by

Why does NSCA put such a focus on what IT VARs are doing, and the managed services provider business model that prevails in the IT space? One question that NSCA often gets from integrators is, “It seems you are steering us towards becoming an IT VAR rather than an AV integration firm. Why is that?” This issue actually came up a lot at the recent Pivot to Profit Conference, and is the topic of our video Question of the Week, with Chuck Wilson. “Really the […]

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Would You Rather Increase Revenue, or Reduce Costs?

Posted on October 15, 2019 in Around the Web ,Blog by

It takes about $100 of revenue to add $10 of profit, but it only takes $10 of cost savings to add $10 of profit. So, would you rather increase revenue, or reduce costs? Sales Executives generally think their role is to generate revenue, and they are mostly, but not entirely, correct. They can also make a serious contribution to cost containment if they pay attention to it. The problem is, sales rarely gives enough thought to what happens to a project once they hand it […]

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Top 5 Benefits of Selling As-A-Service through Financing

Posted on September 23, 2019 in Around the Web ,Automate Operations ,Improve Financial Management ,Solutions360 by

Our partners at GreatAmerica Financial Services commissioned a 3rd party research firm to conduct a survey with 194 C-level partners at MSPs and UC Solution Providers. While a variety of information was collected, perhaps some of the most notable is what the partners listed as the top benefits of financing. The benefits of financing are plentiful for both Managed Service Providers (MSPs), systems integrators, and their customers. Financing allows customers to make large hardware and software purchases with low upfront costs.  The top 5 benefits of […]

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Forecasting for Successful Project Management

Posted on September 9, 2019 in Blog ,Business Process Improvement ,Improve Profitability ,Q360 by

How do you manage and forecast resources in you integration business? “One of the biggest problems we see is that integrators aren’t laying out their projects profitably right from the beginning,” says Brad Dempsey, CEO of Solutions360. “One of the first things you need to do before you’re worried about who’s doing what, is what is the timeline of the project look like? When do I need the different kinds of labor at a much higher level? Not necessarily down to the week, and understanding […]

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Solutions360 Integration with D-Tools Adds Resource Planning and Financial Management with a Focus on Project Profitability for System Integrator™ Customers

Posted on August 27, 2019 in Increase Project Profitability ,Industry Discussion ,Solutions360 by

New Integration Provides D-Tools SI Users with Immediate Access to Advanced Financial Planning and Management, Project Reporting and Related Information to Improve Business Decision Making and Performance CONCORD, CA (August 26, 2019) – D-Tools, Inc., the worldwide leader in data-driven system integration software has announced an integration between the company’s award-winning estimation, system design, and project management solution – System Integrator (SI) – and Solutions360’s Q360 ERP (Enterprise Resource Planning) solution. The two products combine to create a comprehensive, end-to-end software solution for electronic systems […]

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