Yearly Archives: 2019

Announcing the New Q360 Mobile Application

Posted on June 8, 2019 in Automate Operations ,Business Process Improvement ,Q360 by

Solutions360 is very excited to introduce our new mobile application, designed specifically for technicians to perform their functions while on the go. Let’s take a look and see how the Q360 mobile app will make your life easier! As soon as you log in, the main landing page displays your entire task list. With the app you have the ability to drill down for additional detail on any service call or project task that has been assigned. Not sure how to get to the customer […]

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Use Your Data to Circumvent Risk

Posted on May 27, 2019 in Around the Web ,Improve Financial Management ,Industry Discussion by

A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and risk assessment. Today is a deep dive, talking about the risks of not having enough information to make the right decisions in your integration business. “When we work with companies and we begin to pull back some layers of non-transparency, we often see that companies don’t have a lot of […]

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Solutions360 Talks Business Transformation at InfoComm 2019

Posted on May 13, 2019 in Blog ,Customer Success Stories ,Q360 by

The Solutions360 team is busy getting ready for InfoComm 2019, where we will be talking to integrators about how to transform their businesses. Stop by our booth #4975 and learn how other integration companies are keeping up margins and increasing profitability. The Q360 business management software platform is purpose built to run a whole AV integration business from end-to-end. Many of our customers are experiencing explosive growth, and Q360 has helped them to streamline operations and reduce costs, while increasing profit margins. Looking back at […]

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Don’t Buy Software without Clear Business Objectives

Posted on April 29, 2019 in Achieve Business Growth ,Blog ,Q360 ,Solutions360 by

  Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal, which usually takes the form of a spread sheet of software features that are desired. This tactic does not address the reason for using technology in the first place, and in many cases does little to really help the business. My recommendation is to not […]

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How Big Is Your Inventory Graveyard?

Posted on April 23, 2019 in Blog by

Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to the vendor. Whatever the scenario, it is quite typical to credit a project when product is returned to the warehouse. Then, many integrators place that product in inventory, but really have no efficient way to reuse that inventory on new customer projects. So, it sits there, never to be used […]

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Accountability Drives Business Transformation at VTI Security

Posted on April 8, 2019 in Blog ,Customer Success Stories ,Q360 by

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way that allows us all to be on the same page. Bonnie Carpenter is the Q360 Administrator at VTI Security. “I am the liaison between our VTI colleagues and the Q360 […]

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What Should A Lessons Learned Process Focus On?

Posted on April 1, 2019 in Blog ,Improve Financial Management ,Industry Discussion by

When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say the same about many organizations’ lessons learned process — or more aptly named, their “lessons-re-learned” process. This is because so many organizations incorrectly call the lessons learned process a “postmortem.” That word choice is inappropriate because it reflects a dissection mentality; a search for recrimination […]

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