Yearly Archives: 2021

How Do You Spell WBS?

Posted on May 26, 2021 in Business Process Improvement ,Increase Project Profitability ,Q360 by

What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. The work breakdown structure (WBS) is a deliverable-oriented grouping of project components that helps organize and define a project’s total scope of work. As a project-management document, a well composed WBS is essential because it serves as a foundation for initiating and planning the project. […]

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Best Practices for Preparing for Your Busy Season as an Integrator

Posted on April 20, 2021 in Around the Web ,Industry Discussion by

From all the conversations we’ve had with integration owners, the one challenge we hear about a lot is “busy season.” There are no hard-and-fast rules in the systems integration industry – mainly because no two businesses are exactly the same. But there are still certain consistencies that integration companies face: the cyclical nature of the business. For a lot of integrators, busy season comes in the summer – usually starting around Memorial Day and heading into the fall due to the construction that takes place […]

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Q360 Is the Best Workflow Tool for Integrators

Posted on April 14, 2021 in Automate Operations ,Business Process Improvement ,Q360 by

What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows integrators to reduce risk and create predictable outcomes. In today’s video, Tofiq Indawala, Director of Product Management, and John Graham, the Executive Vice President of Solutions360 share how Q360 helps integrators achieve this within their organizations. Q360 takes an end-to-end holistic approach to create business […]

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Does Everyone Understand the Purpose of Your Processes?

Posted on December 14, 2020 in Business Process Improvement ,Industry Discussion ,Q360 by

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies document and improve their processes incrementally — in a nonjudgmental fashion — attempting to remove waste, variation, or steps that don’t add value. They don’t throw everything away and start over, blaming everyone who was ever involved in creating the process. That would be a […]

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Distinguish Competence from Behavior to Maximize Performance Improvement

Posted on October 5, 2020 in Blog ,Business Process Improvement by

When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance. Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, managers fail to ask, “Is it because they’re not trained well, or is it because they’re choosing to behave that way?” The difference is important if a company is to get the most out of its employees. (Important note: When I use the word “incompetent” herein, […]

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The Power of Forecasting for Your Integration Business

Posted on August 17, 2020 in Blog ,Business Process Improvement ,Improve Financial Management ,Q360 ,Solutions360 by

Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what we talk about today, is how do we get those immature companies to emulate what the mature companies, the successful ones that we work with, are doing. “When you look at a mature integration company, they really value the whole concept of the power of […]

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4 Mistakes That Are Hurting Your XaaS Sales Approach

Posted on June 29, 2020 in Around the Web ,Blog by

Changing the Way You Sell HaaS and Financing Ultimately, adopting an As-A-Service or subscription model will change your business for the better, but there is more to making the change than building out the offering. Once you are ready to get started, implementing HaaS requires a change to your sales team selling method. In Part 1 of this discussion, we focused on best practices for implementing HaaS in your integration business. Without a doubt, adjusting your sales tools and approach is not always easy. Just […]

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