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business process management software

would you rather implement new software or get a root canal

Would You Rather…Implement New Software, or Get a Root Canal?

Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought … Read More

The Profit Killer – Unnecessary Process Variation

By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More

Lone Star Enhances the Customer Experience with a Focus on Process

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More

ERP

When Is It Time for an ERP Upgrade?

When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have … Read More

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How Much Does Workflow Management Affect Your Bottom Line?

Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. It’s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More

Management is about Making Decisions

Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More

9 Steps to Improve Operational Efficiency

9 Steps to Improve Operational Efficiency

9 Steps to Improve Operational Efficiency   Your company’s ability to maximize the ratio of output to input affects how well your business operates as a whole. Whether you’re looking to increase profitability, enhance your customer experience, or streamline processes … Read More

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How Do You Spell WBS?

What is a work breakdown structure? In today’s video, Tofiq Indawala, Director of Product Management, is joined by Brad Malone, from Navigate Management Consulting to discuss the whole concept of a work breakdown structure, and how that impacts project management. … Read More

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Best Practices for Preparing for Your Busy Season as an Integrator

From all the conversations we’ve had with integration owners, the one challenge we hear about a lot is “busy season.” There are no hard-and-fast rules in the systems integration industry – mainly because no two businesses are exactly the same. … Read More

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Q360 Is the Best Workflow Tool for Integrators

What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows … Read More