What does it mean that Q360 is a business process management and workflow tool? When you look at an integration business in terms of workflows, Q360 helps to organize data so processes can be standardized across the organization. This allows … Read More
business process management software
Does Everyone Understand the Purpose of Your Processes?
What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies … Read More
Distinguish Competence from Behavior to Maximize Performance Improvement
When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance. Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, … Read More
The Power of Forecasting for Your Integration Business
Welcome back to our series of discussions about metrics and how to build the principles of maturity into your integration business. We’ve talked in a number of these sessions about mature companies versus younger companies or immature companies. And what … Read More
4 Mistakes That Are Hurting Your XaaS Sales Approach
Changing the Way You Sell HaaS and Financing Ultimately, adopting an As-A-Service or subscription model will change your business for the better, but there is more to making the change than building out the offering. Once you are ready to … Read More
Video Demo: Q360 Cash Flow Forecasting Dashboard
We are excited to release the newly updated cash flow forecasting dashboard in Q360 Why is cash flow forecasting important? The object of cash flow forecasting is to compare how much cash you receive each month to how much cash … Read More
Resource Management – Getting What You Need from Workers
What is the best way for systems integrators to handle resource management? Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our resources effectively? How do we set objectives … Read More
Don’t Be a Cash-Blind Owner Part 2 – Sources & Uses of Cash
What makes a financially successful integration business? One with high profits? One with a solid financial plan? Many owners believe that, if profits are solid, then the company is solid. As we revealed in Part 1 of our blog series, Don’t … Read More
Recurring Revenue by the Numbers
There are numerous reasons for integrators to adopt a recurring revenue model. A recent Commercial Integrator article, The Opportunities and Challenges of Selling Your Integration Business, discusses how private equity firms are making serious inroads into the AV integration market—but … Read More
Why Are Standards Important, and How Do We Get Our People to Follow Them?
When we follow standards, it allows us to establish, measure and assure a certain level of quality, and predictability, to our clients and to one another. These days, many people have a hard time understanding why some people don’t seem … Read More
