Too often the PSA software market doesnāt do itself any favours in its dealings with customerās expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I have seen too many examples … Read More
Employee engagement
Would You Rather Be an Elephant Or an Alligator?
One of the keys to transformational leadership is to learn how to listen like an elephant. Once, in Japan, I was out with a customerĀ who asked me anĀ innocent question (after a few beers): “Would you rather be an elephant or … Read More
9 Powerful Ways to Coach Your Next Generation Leaders
Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver ā and stay? Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus … Read More
4 Simple Ways to Increase Employee Engagement
Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, itās more important than ever for managers to connect with their teams ā not … Read More
The 3 C’s of Change Management
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest whenĀ there is only one thing the people involved really want to know: āWhat does that mean for me?ā Before … Read More
OneDashboard Demonstration & Real-World Application
The OneDashboard makes it easier for integration owners to share leadership with their executive team to drive theĀ business forward. Welcome to episode three of our video series with The OneDashboard demonstration. Our CEO, Brad Dempsey continues his conversation with Joel … Read More
Q360 ERP Implementation – The Transition from Go-Live to Adoption
Go-Live isnāt the end of your Q360 ERP implementation, itās just the beginning. On this episode of ClearTalk, our CEO, Brad Dempsey is joined by Brad Malone of Navigate Management Consulting. Today weāre talking about Q360 ERP implementation and what … Read More
3 Ways to Improve Company Culture
As organizations start to look toward a return to the workplace, consider how to improve company culture with these tips. Ā Working remotely comes with benefits: no commute, more flexible schedules, and lower overheads, to name just a few. But as … Read More
How Do You Manage a Remote Workforce?
One consequence of the COVID pandemic is that managers have had to deal with a new, and to many, a daunting challenge: learning how to manage a remote workforce. What are they doing? Are they really working or have they … Read More
3 Security Trends to Watch in 2021
Security is an everlasting concern for enterprise IT. Here’s what experts say are some of the top security trends to watch in 2021 – as “normal” gets redefined. Hereās one prediction that you can bet on: Forecasting enterprise security trends … Read More