Yearly Archives: 2020

5 Tips for Retaining Top Technicians

Posted on June 15, 2020 in Around the Web ,Blog by

Solutions360 often talks with integrators about the challenges of finding and retaining top technicians. In 2019, CompTIA research reported the unemployment rate for IT talent at 1.3%, which supports what a time-consuming and expensive task it can be to find outstanding employees. And when you finally come across someone who can do their job well, you will want them to stay with your integration business for as long as possible. Retaining talent is not always straightforward, and often means that you must play the part […]

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How Does Solutions360 Become Your Most Trusted Business Partner?

Posted on January 13, 2020 in Blog ,Change Management ,Q360 by

One of the most valuable things Solutions360 brings to the table is our deep understanding of integration businesses. Not only do we understand our customers’ businesses, we have over a decade of experience designing and implementing best practices, and the software to support and leverage those best practices. When Roman Burchart joined our team as Vice President of Operations, he started an exciting new training program for the employees. We Put Ourselves in Our Customers’ Shoes helps our entire team gain a better understanding of […]

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We Challenge You to Set 5 Goals for 2020

Posted on December 16, 2019 in Around the Web by

What processes will lead to you achieving your 2020 goals? This is a guest blog post by Chris Peterson, Principal at Vector Firm. Toward the end of 2006, I was planning my goals for the following year. I realized that I did the same thing pretty much every year – I set my sales goal and then defined the process to achieve that goal. However, during this particular year I decided to set goals for my process. I didn’t just have a goal to increase […]

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Creating Culture for an Increasingly Remote Workforce

Posted on November 18, 2019 in Blog ,Change Management ,Industry Discussion by

Many organizations, Solutions360 included, are moving to more of a remote workforce. Today, our CEO, Brad Dempsey, speaks with Brad Malone, Partner with Navigate Management Consulting, about some of the challenges that Solutions360 has faced while embracing remote working, and how the company has addressed those challenges. “The first thing, that’s most important, is you need a culture that supports the communication necessary for remote workers,” says Dempsey. “Communication comes in many forms. A lot of us instantly think of email and possibly some video […]

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Quality Equals Pride

Posted on September 3, 2019 in Blog by

by Brad Malone, Partner at Navigate Management Consulting Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that accomplishment? And if so – which comes first? Is there a causal relationship? Before we start – we need to define both quality and pride – words that sometimes have different meanings. Let’s use Merriam Webster’s definition for both. Quality vs. Pride Quality is a degree of excellence; a superiority […]

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How Do You Get Your Sales Team to Sell as-a-Service?

Posted on July 29, 2019 in Change Management ,Industry Discussion by

There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services stopped by our booth to talk about some of the stumbling blocks that he sees integrators experiencing. “There will be challenges as integrators make that transition into managed services, or hardware-as-a-service, AV-as-a-service, or any new business models,” Sowers reports. “One of the biggest stumbling blocks […]

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Leadership Buy-in is Critical for a Successful ERP Implementation

Posted on February 4, 2019 in Blog by

In previous blog posts, we have discussed at length, the importance of employee engagement for a successful ERP implementation. Without a doubt, it is important to get buy-in from the employees. Everyone must go in with the right attitude and the right mindset – people need to embrace change. Furthermore, if you are not clear about articulating how the scope of an individual’s work is going to change it can present challenges for adoption. So change has to be well planned and well communicated in […]

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