Yearly Archives: 2019

Thank You for Visiting Solutions360 at InfoComm 19!

Posted on June 17, 2019 in Blog ,Improve Profitability ,Q360 by

      It was the 10th year for Solutions360 at InfoComm 19, and another record week in Orlando!             With the championship looming, it was a tough week for our team to be away from Toronto, but Solutions360 was proud to represent #RaptorsNation at InfoComm. In between Raptors games, we spent our days on the show floor talking to integrators about how a unified ERP software package can help you win more business and produce higher margins, while building better customer […]

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Announcing the New Q360 Mobile Application

Posted on June 8, 2019 in Automate Operations ,Business Process Improvement ,Q360 by

Solutions360 is very excited to introduce our new mobile application, designed specifically for technicians to perform their functions while on the go. Let’s take a look and see how the Q360 mobile app will make your life easier! As soon as you log in, the main landing page displays your entire task list. With the app you have the ability to drill down for additional detail on any service call or project task that has been assigned. Not sure how to get to the customer […]

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How Can Systems Integrators Defend Labor Hours Beyond the Job Site?

Posted on June 3, 2019 in Around the Web ,Blog by

On this NSCA Industry Insights, Chuck Talks Labor & Installation Standards A questions that NSCA often hears, is how do systems integrators defend labor hours beyond what time is spent on the job site? This issue is especially prevalent for integrators that work with construction managers and general contractors, but even some end-users. “They just see what happens on the job site,” Chuck explains. “We might have a 200 hour project, but we’re only on the job site for a certain period of time. Customers […]

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Don’t Buy Software without Clear Business Objectives

Posted on April 29, 2019 in Achieve Business Growth ,Blog ,Q360 ,Solutions360 by

  Integrators often say that they want to replace their current software When I ask why, they normally respond with a list of short comings with their current technology. It is also not uncommon to receive a request for proposal, which usually takes the form of a spread sheet of software features that are desired. This tactic does not address the reason for using technology in the first place, and in many cases does little to really help the business. My recommendation is to not […]

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How Big Is Your Inventory Graveyard?

Posted on April 23, 2019 in Blog by

Integrators almost always end up with extra inventory on every project. Sometimes the client changes their mind, sometimes product is over-ordered, and sometimes there is just a mistake but it’s too costly to return to the vendor. Whatever the scenario, it is quite typical to credit a project when product is returned to the warehouse. Then, many integrators place that product in inventory, but really have no efficient way to reuse that inventory on new customer projects. So, it sits there, never to be used […]

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Everything You Know About Selecting Enterprise Software Is Wrong

Posted on April 15, 2019 in Around the Web by

By Joe Shepley I’ve been involved in software selection for 18 years, both as a buyer and as a consultant helping buyers find the right product for their needs. I’ve seen CIOs make snap decisions with little to no process, and RFPs that go on forever with no decision ever being made. I’ve seen organizations get tremendous value from their software platform, as well as organizations that spend millions of dollars and never end up using it. And while the many intangible factors in any software […]

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Accountability Drives Business Transformation at VTI Security

Posted on April 8, 2019 in Blog ,Customer Success Stories ,Q360 by

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way that allows us all to be on the same page. Bonnie Carpenter is the Q360 Administrator at VTI Security. “I am the liaison between our VTI colleagues and the Q360 […]

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