Yearly Archives: 2019

Keeping Score in Your Integration Business

Posted on November 4, 2019 in Around the Web ,Blog by

Where in your organization are you keeping score, and who is responsible for it? Toward the end of the fiscal year, most organizations will set out strategic goals for the following year. Whether that’s sales, performance, customer satisfaction or profitability. But, how do you know if you are reaching those goals? Today, Brad Malone talks about this, on The AV Profession podcast, with Tim Albright. A lot of organizations have soft goals like, “We’re going to increase sales.” That’s good, but based on what? Is […]

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How Can Integrators Achieve Sustainable Growth?

Posted on August 26, 2019 in Achieve Business Growth ,Customer Success Stories ,Q360 ,Solutions360 by

How can systems integrators achieve sustainable growth? “I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to the installation. How is that done? Education. We need education starting in the high schools, education all the way through colleges, with on the job training, and a lot of internships. So that’s one way, and that’s one of the biggest challenges, I believe, that we have in this industry. […]

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Use Your Data to Circumvent Risk

Posted on May 27, 2019 in Around the Web ,Improve Financial Management ,Industry Discussion by

A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and risk assessment. Today is a deep dive, talking about the risks of not having enough information to make the right decisions in your integration business. “When we work with companies and we begin to pull back some layers of non-transparency, we often see that companies don’t have a lot of […]

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The Importance Of Setting Business Benchmarks

Posted on January 7, 2019 in Blog by

NSCA recently took a deep dive into the importance of setting business benchmarks by Chuck Wilson Most likely, the idea of spending an inordinate amount of time reviewing your company’s financial performance isn’t high up on the list of fun things to do. But, over the past few years, integrators have had to do a lot of growing up. If we want to survive, we can no longer be an industry that isn’t ready to move forward. We now provide organizations with some of the […]

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The Company Assessment

Posted on July 9, 2018 in Blog by

By David McNutt Every year I make the oft-annoying appointment to see my personal doctor for a checkup during which he asks all about my life.  What am I eating and drinking, how am I sleeping, am I exercising, what stress am I under, how do I feel, do I have any pain? Occasionally he asks how my tennis or golf game is going, neither of which ever get good reports. I make this effort because, in spite of my own awareness of my health, […]

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Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Posted on February 12, 2018 in Blog ,Business Process Improvement ,Improve Profitability by

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of their data, and use it to make informed business decisions are gaining competitive advantage. We spoke with Kelly McCarthy, President at Genesis Integration about this trend, and its impact on technology integrators. “With Q360, the amount of data available to us grew considerably, and our […]

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Q360 Helps Spinitar Develop Metrics to Create Accountability

Posted on January 8, 2018 in Blog ,Customer Success Stories by

Spinitar is an audio visual and communications company with over 100 staff and branch offices around the southwestern U.S. We spoke with Jay Rogina, CEO at Spinitar. Below are some excerpts from our interview – S360: You have been a Solutions360 customer for just over a year. Prior to engaging us you had several software initiatives in place at Spinitar. How would you say things are different with Q360? JR: I think the relationship between Solutions360 and Spinitar has been solid, but more importantly a […]

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