How Accurate is Your Data?
“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom
Achieve ERP ROI by Establishing Clear Metrics Early On
Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide
What Is Backlog Burn Rate?
ClearTalk is a podcast where Solutions360 chats with industry thought leaders about best practices, strategy, and insights within the Integration industry. On this week’s episode, our CEO, Brad Dempsey welcomes Tofiq Indawala, Director of Product
Solutions360 Releases New Interactive Dashboards
Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make better (more profitable) decisions. Tofiq Indawala, Director of Product Management for Solutions360, recently joined Brad Malone on
All Sales People Should Create This One Thing for Themselves
This is a guest blog post by Chris Peterson, Principal at Vector Firm Greg Maddux, former Major League Baseball player, four-time Cy Young Award winner, and MLB Hall-of-Famer, was known for his control. He wasn’t
Labor Burden Is a Crucial Concept for Running a Profitable Integration Business
If you hear the term “Labor Burden” and you want to glaze over a bit, don’t! Understanding Labor Burden, as applied to the direct hourly cost of your billable labor (Technicians, Engineers, Programmers, Project Managers,
Dashboards in Q360 Turn Data into Information
What differentiates integrators that use dashboards in Q360 from those that don’t? Today, Tofiq Indawala, Director of Product Management, is joined by Brad Malone from Navigate Management Consulting to talk about dashboards in Q360. How
Keeping Score in Your Integration Business
Where in your organization are you keeping score, and who is responsible for it? Toward the end of the fiscal year, most organizations will set out strategic goals for the following year. Whether that’s sales,
How Can Integrators Achieve Sustainable Growth?
How can systems integrators achieve sustainable growth? “I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to
Use Your Data to Circumvent Risk
A blog entry based upon The AV Profession podcast with Tim Albright and guest David McNutt of Navigate Management Consulting. This podcast is part of a series from The AV Profession about risk management and