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continuous improvement

Four Questions to Take Your Customer Relationships to the Next Level

  By Lori Berry We all have vendors, and if we are lucky enough we have partners. The difference: the partner truly cares about a mutually-rewarding relationship, where a vendor is single-minded in their pursuit of the next deal. So … Read More

Avoid ERP pitfalls that keep you from realizing ROI

It’s not uncommon for organizations go down the ERP path only to realize very little ROI, and it can usually be blamed on lack of preparation, not the software itself. Many organizations fail in their first attempt at implementing ERP … Read More

Job Costing Survival Guide Introduced by Business Process Management Leader, Solutions360,

New Job Costing Survival Guide Illuminates Best Practices and Helps Businesses Assess their Current Job Costing Process to Ultimately Improve Project Profit Margins   Newmarket, Ontario – December 2012 – Solutions360, a leader in business process management and PSA software … Read More

Integrated Systems Next Step; Single System

For years, industry and analysts have been touting the benefits of integrated systems that would improve the decision-making process by taking information from disparate functions and processes and organizing it efficiently. Strides continue to be made in driving efficiencies throughout … Read More

What are the Benefits of PSA Software?

Professional Services Automation (PSA) software includes a number of high level benefits.  We can whittle this down into three groups of benefits; streamlining operations and execution, improving business performance and winning more business. Streamline Operations and Execution These PSA elements allow … Read More

Five Keys to Success when Implementing Change

No matter what kind of change you are trying to invoke in your business; there are five key considerations to address to give you the best chance for success.  According to Dave Gustafson, NIATx (process improvement specialists) Director, these are … Read More