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Establishing Shared Values and Ethics

by Brad Malone, MA, PMP We’ve all heard how different generations of people (baby boomers, Gen X, Gen Y) work and live differently.  This sometimes causes frustration for those of one generation who must interact with those of another generation … Read More

Employee Engagement is Essential for a Successful ERP Implementation

It has been two and half years since Dustin Campbell took the helm at Adtech Systems, and over that time the company has focused heavily on internal operations. “Our general thesis is you have to have a very strong operational … Read More

Is Your Service a Commodity?

  By Greg VanDeWalker  Low cost and high quality managed services do not go together I’m a huge history buff, so when I was in Manhattan this summer, I couldn’t pass up the opportunity to visit Alexander and Eliza Hamilton’s … Read More

Solutions360 Fuels Growth at Genesis Integration

Client Profile Since its inception in 1990, Genesis Integration has transformed from a professional audio provider into a highly sophisticated systems integration company.  The company provides a full range of design/build, consulting and installation services for numerous markets including Audio … Read More

The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?

All business should be data-driven business, according to this column by Dan Newman. He and many others say that AV business data is good for integrators. by Daniel Newman The AV integration space wants to be taken seriously as a high-tech … Read More

Four Questions to Take Your Customer Relationships to the Next Level

  By Lori Berry We all have vendors, and if we are lucky enough we have partners. The difference: the partner truly cares about a mutually-rewarding relationship, where a vendor is single-minded in their pursuit of the next deal. So … Read More

Q360 Drives Business Transformation at Adtech Systems

Client Profile Adtech Systems opened its doors in 1988 as a projector reseller. Over the years, the company has evolved to become one of the premiere professional audio/visual integrators in New England. Today (September 18th, 2017), Adtech has 170 employees, … Read More

Solutions360 Helps Genesis Integration Pivot to Services

There is a lot of discussion within the integrator community about the need to get into managed services and develop streams of recurring monthly revenue in response to shrinking margins on hardware.  We spoke with Kelly McCarthy, President at Genesis … Read More

Pivot to Profit: Integrators Learn from Major Technology Players

CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new … Read More

4 Factors to Consider When Creating a Recurring Revenue Model

Transitioning to a recurring revenue model may not be an overnight move for integrators, however there are a number of services that can be built and delivered in short order to help move integrators toward generating greater amounts of recurring … Read More