Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for … Read More
Industry Discussion

Follow These Tips to Select the Best PSA Software for Your Integration Business
Rapidly adopting technology for its own sake without a thorough understanding of your organization’s challenges is a recipe for failure Many organizations rush into company-wide software implementations, mistaking them to be a panacea for whatever ails them, when instead they … Read More

How to Create an Operating Plan
Operational planning is critical for the success of your integration business, so what is the best way to create an operating plan? In Part 1 of this discussion, Operational Planning Turns Strategy into Execution, I made the assertion that the … Read More

“I Can’t Sell Labor for That!”
Like it or not, integrators are in the business of selling labor. There came a point in my 40+ year professional sales career when I stopped whining about how “I can’t sell labor for that” due to burdened internal costs. … Read More

Operational Planning Turns Strategy into Execution
If strategy is your engine, then think of operational planning as the transmission that transfers the power to the wheels for traction. In several blogs, we have addressed the importance of strategic planning, and why integrators should do it every … Read More

How to Create the Ultimate Client Survey
In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in … Read More

Manage Your Business by Numbers, Not Emotions
Solutions360 believes in helping integrators make smart decisions to improve business. That’s why we’re sponsoring NSCA’s BLC2022. As we gear up for this year’s event, it’s the perfect time to remember these words of wisdom from Chuck Wilson – Running … Read More

The 3 C’s of Change Management
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does that mean for me?” Before … Read More

OneDashboard Demonstration & Real-World Application
The OneDashboard makes it easier for integration owners to share leadership with their executive team to drive the business forward. Welcome to episode three of our video series with The OneDashboard demonstration. Our CEO, Brad Dempsey continues his conversation with Joel … Read More

Q360 ERP Implementation – The Transition from Go-Live to Adoption
Go-Live isn’t the end of your Q360 ERP implementation, it’s just the beginning. On this episode of ClearTalk, our CEO, Brad Dempsey is joined by Brad Malone of Navigate Management Consulting. Today we’re talking about Q360 ERP implementation and what … Read More