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Business Process Improvement

Real time costing eliminates your time gap

Real-Time Costing Eliminates Your Time Gap

Thereā€™s a vast echoing gap between the mindset of accounting and project management in most businesses. It has a lot to do with time: The PMO works with a today-and-tomorrow mindset ā€“ getting the project done, on time, to specs. … Read More

Business intelligence when 1+1=3

When 1+1=3

Business Intelligence – with implementation of an ERP system & overlaying BPM, you can harness your centralized data is the big strategic advantage. … Read More

would you rather implement new software or get a root canal

Would You Rather…Implement New Software, or Get a Root Canal?

Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, theyā€™d likely opt for the root canal. The thought … Read More

Lean Methodologies for Integrators

Lean is not just for manufacturers anymore, itā€™s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More

The Profit Killer – Unnecessary Process Variation

By Brad Malone Iā€™ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without ā€œGooglingā€ it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More

ERP

When Is It Time for an ERP Upgrade?

When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have … Read More

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How Much Does Workflow Management Affect Your Bottom Line?

Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. Itā€™s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More

Management is about Making Decisions

Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More

Follow These Tips to Select the Best PSA Software for Your Integration Business

Rapidly adopting technology for its own sake without a thorough understanding of your organizationā€™s challenges is a recipe for failure Many organizations rush into company-wide software implementations, mistaking them to be a panacea for whatever ails them, when instead they … Read More

How to create the ultimate client survey

How to Create the Ultimate Client Survey

In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in … Read More