Thereās a vast echoing gap between the mindset of accounting and project management in most businesses. It has a lot to do with time: The PMO works with a today-and-tomorrow mindset ā getting the project done, on time, to specs. … Read More
Business Process Improvement
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When 1+1=3
Business Intelligence – with implementation of an ERP system & overlaying BPM, you can harness your centralized data is the big strategic advantage. … Read More
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Would You Rather…Implement New Software, or Get a Root Canal?
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, theyād likely opt for the root canal. The thought … Read More
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Lean Methodologies for Integrators
Lean is not just for manufacturers anymore, itās an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More
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The Profit Killer – Unnecessary Process Variation
By Brad Malone Iāve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without āGooglingā it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More
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When Is It Time for an ERP Upgrade?
When Is It Time for an ERP Upgrade? An ERP implementation can be costly and time-consuming. Deciding when to invest in a new ERP (Enterprise Resource Planning) software for your system integration business is a significant decision that can have … Read More
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How Much Does Workflow Management Affect Your Bottom Line?
Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. Itās common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More
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Management is about Making Decisions
Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More
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Follow These Tips to Select the Best PSA Software for Your Integration Business
Rapidly adopting technology for its own sake without a thorough understanding of your organizationās challenges is a recipe for failure Many organizations rush into company-wide software implementations, mistaking them to be a panacea for whatever ails them, when instead they … Read More
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How to Create the Ultimate Client Survey
In Part 1 of this series, Closing the Loop with Client Surveys, we concluded that the main purpose of a client survey is to help integrators maintain customer relationships. And a survey accomplishes this by capturing alignment or disparity in … Read More