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continuous improvement

Resource Management – Getting What You Need from Workers

Here’s a question all AV companies need to ask: How do we handle resource management inside our organizations?   Resource management is such an important issue, it invariably leads to other questions: How do we manage the utilization of our … Read More

Lean Methodologies for Integrators

Lean is not just for manufacturers anymore, it’s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More

3 tips for the emotionally intelligent leader

3 Tips for the Emotionally Intelligent Leader

Are You an Emotionally Intelligent Leader? The best leaders understand the importance of emotional intelligence. Consider these tips to keep your team positive and productive. The ability to identify, manage, and understand emotions in themselves and in others has never … Read More

Follow These Tips to Select the Best PSA Software for Your Integration Business

Rapidly adopting technology for its own sake without a thorough understanding of your organization’s challenges is a recipe for failure Many organizations rush into company-wide software implementations, mistaking them to be a panacea for whatever ails them, when instead they … Read More

Coach your Next Generation Leaders

9 Powerful Ways to Coach Your Next Generation Leaders

Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay?   Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus … Read More

3 Hapbits of Continuous Learners

3 Habits of Continuous Learners

Continuous learning is essential to career advancement, especially in the integration industry. Consider these tips to develop lifelong learning habits. Increasingly, knowledge is the new currency in the integration industry. Given the rapid pace of change, knowledge management has become … Read More

Does Everyone Understand the Purpose of Your Processes?

What is the purpose of your processes? And does everyone understand the value? If an integrator is engaging in an activity on a daily basis, people need to know why. Everyone should understand why processes are in place. Mature companies … Read More

Building Accountability in Your Integration Business

Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad Dempsey, CEO of Solutions 360. Project accountability means that we all have our roles, … Read More

Make Your Integration Business Stronger During Ups and Downs

There is no such thing as perfect, but that doesn’t mean you shouldn’t strive for incremental improvements. That’s what continuous improvement is all about. It’s understanding that there is always room to better a process or structure and taking defined … Read More

3 Ways Integrators Can Build Quality into Projects

Navigate has worked with hundreds of AV and Systems Integration companies, and one thing that continues to amaze us is the difference in process maturity between companies – and the results. There are several areas where you can distinguish mature … Read More