Yearly Archives: 2018

The Company Assessment

Posted on July 9, 2018 in Blog by

By David McNutt Every year I make the oft-annoying appointment to see my personal doctor for a checkup during which he asks all about my life.  What am I eating and drinking, how am I sleeping, am I exercising, what stress am I under, how do I feel, do I have any pain? Occasionally he asks how my tennis or golf game is going, neither of which ever get good reports. I make this effort because, in spite of my own awareness of my health, […]

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Better Decision Making – Part 2

Posted on May 28, 2018 in Blog ,Business Process Improvement ,Industry Discussion by

Part One of our discussion about decisions addressed how managers should approach them. Part Two raises some ideas and questions for further consideration about who should make them: you or someone else. What is a decision? It’s “the course of action you intend to take when it isn’t obvious what to do.” This means decisions are only needed when you don’t have information that would make the intended action obvious—because if all the desired information is available, the decision would “make itself”. So when you hear […]

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The 5 Most Common Business Process Management Hurdles

Posted on May 22, 2018 in Around the Web ,Business Process Improvement by

By Sarah Berkowski Organizational change management requires dedication, clarity of vision and patience to be effective. While every organization will face a different set of challenges when undertaking a business process management (BPM) initiative, the challenges often fall into one of the five categories below. 1. Lack of Leadership Commitment When the management team is truly committed to meeting an objective, leaders pull out all the stops. Money, people and other resources flow freely. When management is not fully committed, leaders leave their people adrift. Priorities […]

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How to Involve Employees in Process Improvements

Posted on March 26, 2018 in Around the Web ,Business Process Improvement by

By Ivan Seselj Is it a struggle to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve business processes. Even once they do get employees involved, it’s often a challenge to sustain the momentum. The good news is that given the chance, most employees do want to have a voice in process improvement. Management just needs to make it as easy as possible for staffers to […]

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Lessons Learned On The Path To Triple-Digit Managed Services Growth

Posted on December 25, 2017 in Blog ,Improve Profitability by

This VAR had to radically change its business to become a managed services provider (MSP), but another year of triple-digit growth confirms it was the right move.   We’ve covered numerous success stories in Business Solutions over the past decade highlighting multiple benefits of selling managed services. Among those benefits are: steady monthly revenue, a less hectic work environment, and higher profit margins than selling project-based and break-fix IT services. If selling managed services really is better, why would more than 60 percent of IT […]

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How Spinitar’s Self-Directed Teams and ‘Family’ Culture Helped It Reach $60M

Posted on May 24, 2017 in Blog ,Change Management ,Customer Success Stories ,Industry Discussion by

Through a name change, new philosophy and even a recession, Spinitar has grown to a $60 million company that shows unmatched loyalty to its employees, builds unique project teams and even works with competitors May 24, 2017 D. Craig MacCormack Commercial Integrator Magazine Click here to read the full article You’ve probably never heard of Presentation Products, Inc., but it’s a company with more than a 30-year history of installing and integrating some of the most progressive AV systems in the industry — and of treating […]

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Lean Methodologies for Integrators

Posted on November 22, 2016 in Blog ,Business Process Improvement ,Improve Profitability by

Lean is not just for manufacturers anymore, it’s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the …

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