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would you rather implement new software or get a root canal

Would You Rather…Implement New Software, or Get a Root Canal?

Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, they’d likely opt for the root canal. The thought … Read More

Lean Methodologies for Integrators

Lean is not just for manufacturers anymore, it’s an important concept for integration companies to start thinking about. Lean Methodologies bring together thinking about the delivery of customer value within the … … Read More

The Profit Killer – Unnecessary Process Variation

By Brad Malone I’ve had the privilege of being an intern under Dr. W. Edwards Deming (I wonder how many readers know the significance of that name without “Googling” it), a Malcolm Baldrige National Quality Award Regional Auditor (same interest … Read More

Lone Star Enhances the Customer Experience with a Focus on Process

Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt … Read More

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How Much Does Workflow Management Affect Your Bottom Line?

Most businesses have standalone software packages that act as repositories for data and to perform various job specific tasks. It’s common to end up with 3 or more separate systems, each essentially acting as a silo for information, making it … Read More

Achieve ERP ROI by Establishing Clear Metrics Early On

Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for … Read More

profitable projects

Does It Pay to Be Picky About the Projects You Choose?

Would you like to have more profitable projects?   Integrators are beginning to understand the value of being selective about the projects they take on So, is there a benefit to being “choosier” about which projects your company takes on? … Read More

Embrace Human Nature for Successful Organizational Change

Embrace Human Nature for Successful Organizational Change

Humans naturally resist organizational change, but change is unavoidable right now. Consider this expert advice to help your teams transition with confidence.   Organizational change continues to speed up and deepen, accelerated by the uncertainty and new demands brought on … Read More

3 tips for the emotionally intelligent leader

3 Tips for the Emotionally Intelligent Leader

Are You an Emotionally Intelligent Leader? The best leaders understand the importance of emotional intelligence. Consider these tips to keep your team positive and productive. The ability to identify, manage, and understand emotions in themselves and in others has never … Read More

Management is about Making Decisions

Are you good at making decisions? Good management is about making clear and timely decisions so that the business runs smoothly and profitably with as little disruption and drama as possible. Three common deterrents to clear decision making by company … Read More