“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right … Read More
Change Management
Would You Rather…Implement New Software, or Get a Root Canal?
Implementing new software, or a root canal? If you asked a technology integration business owner whether they would rather have a root canal performed or implement new software in their business, theyād likely opt for the root canal. The thought … Read More
Common Professional Services Automation Software User Adoption Problemsā¦and How to Fix Them
Too often the PSA software market doesnāt do itself any favours in its dealings with customerās expectations. After 12 years working in the industry, in the sales, delivery and support side of the business, I have seen too many examples … Read More
Achieve ERP ROI by Establishing Clear Metrics Early On
Knowing what to measure and asking the right questions before you begin your ERP deployment will guarantee your organization reaps the tangible and intangible benefits that will improve your bottom line. Many organizations erroneously decide the return on investment for … Read More
The 3 C’s of Change Management
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest whenĀ there is only one thing the people involved really want to know: āWhat does that mean for me?ā Before … Read More
OneDashboard Demonstration & Real-World Application
The OneDashboard makes it easier for integration owners to share leadership with their executive team to drive theĀ business forward. Welcome to episode three of our video series with The OneDashboard demonstration. Our CEO, Brad Dempsey continues his conversation with Joel … Read More
Q360 ERP Implementation – The Transition from Go-Live to Adoption
Go-Live isnāt the end of your Q360 ERP implementation, itās just the beginning. On this episode of ClearTalk, our CEO, Brad Dempsey is joined by Brad Malone of Navigate Management Consulting. Today weāre talking about Q360 ERP implementation and what … Read More
6 Reasons Change Management Initiatives Fail
As we move toward a post-pandemic world, organizations must navigate great change. Consider these barriers to change management initiatives ā and how to beat them. Since the advent of the pandemic, ongoing change has touched all aspects of our lives, … Read More
Organizational Change Management Drives Adoption of the New Revenue Recognition Standard
How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many parts of a business are … Read More
Aligning Behavior with Values and Ethics
Basic behavior is either the willful alignment to established standards, or the willful disobedience of those standards. In last weekās blog, we discussed the importance of distinguishing competence from behavior to maximize performance improvement. Today, we continue this conversation. Behavior … Read More
