Client surveys can help integrators maintain customer relationships When we speak with integrators about client surveys, we often hear, “We don’t use them anymore because people don’t return them.” Or worse, “We get some back, but nobody reads them.” And … Read More
Author Archives: s360
4 Common Security Challenges with a Remote Workforce
Some security challenges never change, and this remains true with the shift to a remote workforce. Human fallibility is always in play, even the most secure systems come with inherent risks, and bad actors will eternally seek out any and every … Read More
9 Powerful Ways to Coach Your Next Generation Leaders
Your organization’s next generation leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay? Today’s tech leaders and managers must be fluent in an ever-growing list of technology fundamentals, plus … Read More
It’s a Good Time to Evaluate Your Systems and Processes
Integrators have become increasingly creative over the last 20 or so months, shifting to a remote work strategy, and taking on new product and service lines to meet the quickly changing needs of their customers. As a technology provider, you … Read More
4 Simple Ways to Increase Employee Engagement
Engaged, motivated employees are more productive! Consider these strategies to ensure that each of your employees feel valued. With remote work continuing into the foreseeable future, it’s more important than ever for managers to connect with their teams – not … Read More
The Project Closure Process
The project closure process, which as project managers know, simply means closing out a project at its conclusion, can happen many ways. Some project closures are positive; many are negative. In my experience working with many systems integration companies, … Read More
5 Leadership Tips for Managing Conflict
Unresolved conflict on a team can cause everything from reduced execution to retention and morale problems. With so much at stake, here’s how leaders can help their teams improve. Conflict is an inevitable and normal part of interactions – and teams … Read More
3 Habits of Continuous Learners
Continuous learning is essential to career advancement, especially in the integration industry. Consider these tips to develop lifelong learning habits. Increasingly, knowledge is the new currency in the integration industry. Given the rapid pace of change, knowledge management has become … Read More
Does Your 2023 Budget Hold Water?
As many integration firm owners finalize their 2023 budgets, they have to ask themselves: “Does this budget hold water?” “Will these assumptions and projections float … or will they sink like a stone?” To solve this buoyancy issue, integrators should … Read More
The 3 C’s of Change Management
Often, when an organization embarks on a large-scale culture change or transformation, there is so much detail and information to digest when there is only one thing the people involved really want to know: “What does that mean for me?” Before … Read More
