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AV integrators

How Good Are You at Predicting the Past?

The better you are at predicting the future, the better decisions you will make.   One of the things I like about The Economist magazine is that, unlike most publications at this time of year, it doesn’t simply forecast what lies … Read More

Building Accountability in Your Integration Business

Today, we’re talking about project accountability, or count-on-ability. Welcome to another episode of The Navigator, with Brad Malone, Managing Partner at Navigate Management Consulting, and Brad Dempsey, CEO of Solutions 360. Project accountability means that we all have our roles, … Read More

Make Your Integration Business Stronger During Ups and Downs

There is no such thing as perfect, but that doesn’t mean you shouldn’t strive for incremental improvements. That’s what continuous improvement is all about. It’s understanding that there is always room to better a process or structure and taking defined … Read More

3 Ways Integrators Can Build Quality into Projects

Navigate has worked with hundreds of AV and Systems Integration companies, and one thing that continues to amaze us is the difference in process maturity between companies – and the results. There are several areas where you can distinguish mature … Read More

Organizational Change Management Drives Adoption of the New Revenue Recognition Standard

How Can Integrators Engage, Enable and Execute Change? Integrators are learning that the new Revenue Recognition standard can have company-wide impacts that affect core business functions and their associated systems and data. Because so many parts of a business are … Read More

strategic planning pitfalls

Strategic Planning Pitfalls to Avoid

Tis the season! No, not the holiday season, although that will soon be here! For business owners and leaders, it’s time to reflect on the past year, examine the competitive landscape, explore possible initiatives and set goals.   A good … Read More

Aligning Behavior with Values and Ethics

Basic behavior is either the willful alignment to established standards, or the willful disobedience of those standards. In last week’s blog, we discussed the importance of distinguishing competence from behavior to maximize performance improvement. Today, we continue this conversation. Behavior … Read More

Distinguish Competence from Behavior to Maximize Performance Improvement

When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance.   Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, … Read More

How to Calculate and Recover Your Labor Burden

Welcome back to The Brads Show, and our series of discussions about how to build the principles of maturity into your integration business. In today’s video, Brad Dempsey and Brad Malone discuss the importance of accurately measuring labor burden, and … Read More

Buying vs Leasing, Which is Better?

The most important distinction between buying vs leasing is how the finance charges are paid. If you have ever bought a house or a car, or started a business, you likely have experience with loans. A question you or your … Read More