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The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?

Posted on October 9, 2017 in Blog by
The Age of Data-Driven Business is Upon Us: Are You Listening, Integrators?

All business should be data-driven business, according to this column by Dan Newman. He and many others say that AV business data is good for integrators. October 4, 2017 Daniel Newman   The AV integration space wants to be taken seriously as a high-tech space. This is the industry where people come to connect, communicate and collaborate. You may even have a slogan like that on the back of your business card or your website. In the enterprise space, communication is everything. Whether it’s mass […]

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How to Stay on Track Through the Change Management Process

Posted on October 2, 2017 in Blog by
How to Stay on Track Through the Change Management Process

February 12, 2016 No matter how perfect your change management plan is, there are sure to be bumps in the road. Here are some dos and don’ts to help smooth out those inevitable bumps and keep you on track. When working though a change process, the seemingly impossible task of expecting the unexpected is a part of your job as a leader. While it’s nearly impossible to predict, let alone plan for, every negative development, many of the more common problems are easy to spot […]

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Four Questions to Take Your Customer Relationships to the Next Level

Posted on September 25, 2017 in Blog by
Four Questions to Take Your Customer Relationships to the Next Level

By Lori Berry Monday, July 31, 2017   We all have vendors, and if we are lucky enough we have partners. The difference: the partner truly cares about a mutually-rewarding relationship, where a vendor is single-minded in their pursuit of the next deal. So how do you ensure your customers see you as a partner, and not just a vendor? It sounds simple, but to take your customer relationships to the next level you have to ask the right questions and more importantly listen to […]

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Q360 Drives Business Transformation at Adtech Systems

Posted on September 18, 2017 in Blog by
Q360 Drives Business Transformation at Adtech Systems

Client Profile Adtech Systems opened its doors in 1988 as a projector reseller. Over the years, the company has evolved to become one of the premiere professional audio/visual integrators in New England. Today, Adtech has 170 employees, and operates across three states, serving some of the largest organizations in the region. In March 2015, two local entrepreneurs – Dustin Campbell and Philip Muscatello – purchased a majority interest in Adtech Systems. Dustin and Phil have extensive backgrounds in business operations and management across a variety […]

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Solutions360 Helps Genesis Integration Pivot to Services

Posted on September 11, 2017 in Blog by
Solutions360 Helps Genesis Integration Pivot to Services

There is a lot of discussion within the integrator community about the need to get into managed services and develop recurring streams of revenue in response to shrinking margins on hardware.  We spoke with Kelly McCarthy, President at Genesis Integration about this phenomenon and how Solutions360 has helped Genesis develop and grow its managed services business. “It is interesting to see how companies are adjusting in the face of margin erosion on hardware,” says McCarthy, “There is a real dichotomy – some companies are going […]

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Pivot to Profit: Integrators Learn from Major Technology Players

Posted on September 4, 2017 in Blog by
Pivot to Profit: Integrators Learn from Major Technology Players

CEDAR RAPIDS, IA, Aug. 22, 2017 The second annual Pivot to Profit event, hosted by NSCA, PSA Security, and SYNNEX, is attracting big names in technology. These companies want to teach integrators how to “pivot” to take advantage of new revenue opportunities. Pivot to Profit will take place on Sept. 28-29, 2017, at the Crowne Plaza Hotel & Conference Center Chicago O’Hare. Keynote speaker James Waddell, from Cannon Design, shares what Cannon Design clients expect today from their building technology – and what the A/E […]

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4 Factors to Consider When Creating a Recurring Revenue Model

Posted on August 28, 2017 in Blog by
4 Factors to Consider When Creating a Recurring Revenue Model

Transitioning to a recurring revenue model may not be an overnight move for integrators, however there are a number of services that can be built and delivered in short order to help move integrators toward generating greater amounts of recurring revenue while offering greater value to customers. July 11, 2016 Chris Bianchet For as long as I have been in the AV contracting industry, I have been around and part of the endless conversations about the importance of recurring revenue. “We need more service revenue” […]

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