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We Put Ourselves in Our Customers’ Shoes

Posted on February 11, 2019 in Blog ,Business Process Improvement ,Solutions360 by
We Put Ourselves in Our Customers’ Shoes

Best practices for integrators preparing for an ERP implementation is a common topic on our blog. We focus on this topic, because almost nobody talks about ERP implementations as going smoothly. In fact, Q360 customers widely acknowledge the importance of employee engagement and leadership buy-in for successful implementations. But integrators are only half of the equation in an implementation – the other half is the Solutions360 team. In this week’s video, Brad Dempsey, CEO, and Roman Burchart, VP of Operations, talk about an exciting new […]

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Leadership Buy-in is Critical for a Successful ERP Implementation

Posted on February 4, 2019 in Blog by
Leadership Buy-in is Critical for a Successful ERP Implementation

In previous blog posts, we have discussed at length, the importance of employee engagement for a successful ERP implementation. Without a doubt, it is important to get buy-in from the employees. Everyone must go in with the right attitude and the right mindset – people need to embrace change. Furthermore, if you are not clear about articulating how the scope of an individual’s work is going to change it can present challenges for adoption. So change has to be well planned and well communicated in […]

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Are Your Revenues Increasing, But Not Your Profits?

Posted on January 28, 2019 in Improve Profitability ,Increase Project Profitability ,Q360 by
Are Your Revenues Increasing, But Not Your Profits?

If the 9th Annual Integration Business Outlook  presented by CI and NSCA is any indication, integrators will be focused on increasing profitability in 2019. Some of the biggest takeaways of the CI 2019 State of the Industry report are that business is good, revenues are climbing and integration firms are growing. But what does ‘growing’ really mean? Because when you take a closer look at the numbers, the industry is simultaneously suffering from a profitability problem. Really, this comes as no surprise. Margins on hardware […]

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Managing Growth

Posted on January 21, 2019 in Change Management ,Industry Discussion by
Managing Growth

In the face of increasing complexity, managing growth is a top priority for systems integrators The systems integration industry has become increasingly complex. Twenty years ago you didn’t have to focus on business processes in order to be successful, but you do today. “We have evolved beyond the days of three guys in a van,” says Brad Malone. “But the AV industry is full of integrators that started out this way.” Successful integrators are adapting to this new reality, but managing growth is not always […]

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Culture Shapes the Future of Tempest Technologies

Posted on January 14, 2019 in Blog by
Culture Shapes the Future of Tempest Technologies

  The following customer success story comes from our partners at Navigate Management Consulting. Helping audio visual and related technology companies achieve better business results. Work hard, play hard.   Take time for your family.   We invest in our employees on a personal level.   We provide opportunities for them to grow, not just along a career path, but also in their personal lives.   “These are the core values of Tempest Technologies,” according to CEO Debbie Williamson. “We are based in a very […]

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Solutions360, Inc. Offers Business Efficiency Software to PSA Members and Owners as the Latest Business Solution Provider

Posted on January 10, 2019 in Blog ,Solutions360 by
Solutions360, Inc. Offers Business Efficiency Software to PSA Members and Owners as the Latest Business Solution Provider

        WESTMINSTER, CO – January 10, 2019– PSA has announced a partnership with Solutions360, Inc., a leading provider of business management software for professional systems integrators in the security and audio-visual markets, as a part of the PSA Business Solutions Providers program. PSA Members will be able to streamline their business procedures and workflow through the Q360™ Software which includes full accounting, project management, job costing, service and dispatch, inventory and sales functions. “This is a very exciting partnership for Solutions360, Inc. […]

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The Importance Of Setting Business Benchmarks

Posted on January 7, 2019 in Blog by
The Importance Of Setting Business Benchmarks

NSCA recently took a deep dive into the importance of setting business benchmarks by Chuck Wilson Most likely, the idea of spending an inordinate amount of time reviewing your company’s financial performance isn’t high up on the list of fun things to do. But, over the past few years, integrators have had to do a lot of growing up. If we want to survive, we can no longer be an industry that isn’t ready to move forward. We now provide organizations with some of the […]

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