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Understand the Power of Variable Costs

  Integrators that understand the power of variable costs know that every dollar saved goes directly to profits. This is Part 1 in our new blog series from Joel Harris, which explains the power of variable costs for your integration … Read More

The Time Billing Paradox

What is the best way to get your team to buy in to the importance of time tracking? On this episode of the Navigator, Brad Dempsey and Brad Malone talk through the time billing paradox, and the struggle people have … Read More

Best Practices for Building Recurring Revenue

In order to build recurring revenue, integrators are making the shift from a reactive to a proactive support model. There has been a lot of discussion in the integrator community about best practices for developing services and support revenue, and … Read More

How Good Are You at Predicting the Past?

The better you are at predicting the future, the better decisions you will make.   One of the things I like about The Economist magazine is that, unlike most publications at this time of year, it doesn’t simply forecast what lies … Read More

Make Your Integration Business Stronger During Ups and Downs

There is no such thing as perfect, but that doesn’t mean you shouldn’t strive for incremental improvements. That’s what continuous improvement is all about. It’s understanding that there is always room to better a process or structure and taking defined … Read More

strategic planning pitfalls

Strategic Planning Pitfalls to Avoid

Tis the season! No, not the holiday season, although that will soon be here! For business owners and leaders, it’s time to reflect on the past year, examine the competitive landscape, explore possible initiatives and set goals.   A good … Read More

Two Mistakes Leaders Make When Communicating Change

Communicating change? Then change how you communicate! You’d think we’d have figured it out by now. Given all of the change initiatives in all of the companies throughout all of the years, you’d think we’d have figured out how to … Read More

Distinguish Competence from Behavior to Maximize Performance Improvement

When managing people, competence and behavior are often indistinguishable — and that’s a problem for integrators that want to maximize performance.   Many managers automatically link competence and behavior together. As a result, when an employee is doing something incorrectly, … Read More

Solutions360 Releases New Job Costing Survival Guide

Why Is Job Costing So Important in 2020? Over the last 20 years, Solutions360 has worked with hundreds of businesses to help apply technology that improves business process management and profitability. One of the most complicated issues that Solutions360 has … Read More

Solutions360 Releases New Interactive Dashboards

Interactive dashboards in Q360 allow individuals at different levels of an integration business, to influence change, and make better (more profitable) decisions. Tofiq Indawala, Director of Product Management for Solutions360, recently joined Brad Malone on the Navigator Podcast, to announce … Read More